🔒 Privacy Policy

At Nexumify, we value your privacy and are committed to protecting your personal information.

We collect basic customer information such as name, email address, phone number, and project details when you contact us or purchase our services. This information is used strictly to deliver our services, communicate with you, and improve user experience.

We do not sell, trade, or rent your personal information to third parties. Your data may only be shared with trusted service providers when necessary (e.g., payment processors).

All transactions are processed through secure payment gateways, and we implement industry-standard security measures to protect your data.

By using our website, you consent to our Privacy Policy.

💸 Refund Policy

At Nexumify, we aim to provide high-quality digital services. Due to the nature of digital work, refunds are handled under specific conditions.

Refunds are only applicable if the project has not been started.

Once work has begun or initial concepts are delivered, refunds will not be issued.

If you are unsatisfied, we offer revisions based on the agreed project scope.

In case of service failure from our side, a partial or full refund may be considered.

All refund requests must be submitted within 3 days of purchase.

📜 Service Delivery Policy

Nexumify provides digital services, not physical products.

No physical shipping is involved.

Services are delivered electronically via email, cloud platforms, or client dashboards.

Delivery timelines depend on the service purchased and will be communicated before project initiation.

Typical delivery timelines:

Website Design: 5–10 business days

SEO Services: Ongoing (monthly basis)

Graphic Design: 2–5 business days

Delays may occur depending on project complexity or client response time.